Slow CGI Performance (39630) - UPDATE

CGI Services

Posted on: Thursday 15 February 2007, 17:08

This is an update to the previously reported announcement regarding the slow performance of our CGI web servers. A copy of the last announcement can be seen here:-
http://usertools.plus.net/status/archive/1171395124.htm

We are continuing to suffer from an increase in load on our CGI storage platform. This is causing customers' websites hosted on the CGI servers to load slowly or appear sluggish at times.

We have recently ordered the hardware to upgrade our existing CGI storage implementation. This should greatly improve response times and resolve the current performance issues.

The hardware is due to arrive towards the end of this month and we will be looking to conduct the work to upgrade the platform shortly after. Further details will be provided nearer the time.

We would like to thank customers for their patience and apologise for any inconvenience caused.

Kind Regards,

Bob Pullen
Customer Support

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