Slow CGI Performance (39630) - UPDATE

CGI Services

Posted on: Tuesday 6 March 2007, 16:42

This is an update to the previously reported problem regarding the slow performance of our CGI web servers. A copy of the last post can be seen here:-
http://usertools.plus.net/status/archive/1172684370.htm

We are currently experiencing very high load across the CGI storage platform. This is causing customers' websites hosted on the CGI servers to load very slowly or time-out.

Our network engineers are currently looking at alleviating the load on the platform and we are awaiting delivery of new hardware to provide a long term fix for these issues.

We have written the specification for the new platform which we expect to be fully signed off this week. Once the hardware arrives we will then be in a position to formulate a work plan and provide an ETA for the completion of this work.

Kind Regards,

Bob Pullen
Customer Support

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