Slow CGI Performance (39630) - UPDATE

CGI Services

Posted on: Thursday 29 March 2007, 17:14

This is an update to the previously reported problem regarding the slow performance of our CGI web servers. A copy of the last post can be seen here:-
http://usertools.plus.net/status/archive/1174669331.htm

We are still experiencing increased load across our CGI platform that is causing customers' sites to load slowly at certain times of the day.

Due to problems with the delivery of the new hardware earlier this week it has been necessary to place a new order for the kit that will be used to upgrade and expand the CGI platform.

Once the hardware arrives we will be in a position to formulate a work plan and provide an ETA for the completion of this work.

We expect the hardware to have arrived by next week at which point further details will be made available.

We would like to apologise for the unexpected delay and thank customers for their continued patience.


Kind Regards,

Bob Pullen
Customer Support

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