Slow CGI Performance (39630) - UPDATE

CGI Services

Posted on: Wednesday 2 May 2007, 13:42

This is an update to the previously reported problem regarding the slow performance of our CGI web servers. A copy of the last post can be seen here:-
http://usertools.plus.net/status/archive/1176719923.htm

We are currently aware of an intermittent problem that causes customer websites hosted on the CGI platform to become slow and unresponsive when the servers are under load.

This week we began the configuration of the recently delivered hardware that will be used to upgrade the platform in order to resolve this problem. Once the storage has been configured we will need to move over any scripts, migrate customers data across and then reconfigure the scripts to work with the new storage solution.

This work is likely to take a number of weeks however we will aim to provide progress reports where appropriate.

Kind Regards,

Bob Pullen
Customer Support

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