Emergency Webmail Maintenance - Wednesday 16th May 12:00pm

Email

Posted on: Wednesday 16 May 2007, 12:11

Maintenance Window:-
Wednesday 16th May 12:00pm - TBC.

Service Affected:-
Webmail.

Duration of expected customer impact:-
Our Webmail service will be taken offline. Further details will be provided regarding the restoration of the service at a later date.

Detailed description of work to be performed:-
Following a faull audit of our @Mail based Webmail service we have identified some minor security vulnerabilities that it is not possible to patch. While these potential vulnerabilities have not been exploited we are not prepared to compromise on customer security so we are immediately taking our Webmail service offline. A further update including plans for restoration of service will be provided by 3pm today.

Expected customer impact:-
Customers will be unable to access our Webmail service whilst the service is offline.

Other Notes:-
The latest service status regarding the recent Webmail security breach can be seen here:-
http://usertools.plus.net/status/archive/1179240249.htm

Kind Regards,

Bob Pullen
Customer Support

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