Slow CGI Performance (39630) - UPDATE

CGI Services

Posted on: Thursday 24 May 2007, 18:54

This is an update to the previously reported problem regarding the slow performance of our CGI web servers. A copy of the last post can be seen here:-
http://usertools.plus.net/status/archive/1179326582.htm

A problem still exists with our CGI storage platform that causes customers' hosted websites to load slowly when the servers are under high load.

Regrettably the work to upgrade the storage system remains on hold whilst we concentrate on the continuing platform work that has been scheduled in response to the recent Webmail security concerns. Details surrounding some of this work can be found in the incident report that was posted to our Community blog earlier this morning:-
http://community.plus.net/comms/2007/05/23/webmail-incident-report/

We hope to resume the CGI project as soon as we can and will provide further details nearer the time.

Kind Regards,

Bob Pullen
Customer Support

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