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Planned Portal Maintenance - Thursday 13th December - 3.00am - 6.00am

Portal

Posted on: Wednesday 12 December 2007, 17:09

Maintenance Window:-
Thursday 13th December - 3.00am - 6.00am

Service Affected:-
Portals, Support team

Duration of expected customer impact:-
3:30am to 6:00am

Detailed description of work to be performed:-
We will be making some changes to make our internal databases more efficient, and will be rolling out a new internal meeting system.

Expected customer impact:-
Customers will see holding pages on our websites from 3:30am to approximately 6am. Our support team will be available during this time, but will be unable to answer account specific queries.

Other Notes:-
Customer Webstats will be later than usual tomorrow morning, as the process will need to be restarted after our database maintenance. In addition new customers signing up after approximately 8pm tonight will not have active mailboxes or webspace until the maintenance is completed tomorrow morning.

Kind Regards
Mand Beckett
Customer Support

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