Maintenance Window:-
Thursday 13th December 12:00am-6:00am.

Service Affected:-
LLU Broadband Connectivity.

Duration of expected customer impact:-
Up to 5 hours.

Detailed description of work to be performed:-
Our LLU wholesalers will be undertaking a period of planned maintenance across their network.

Expected customer impact:-
Customers terminating at the exchanges below may experience loss of connectivity for up to 5 hours during the maintenance window.

Barry
Basingstoke
Binley
Bristol
Cosham
Downend
Earlsden
Erdington
Exhall
Highway
Kingswood
Maidenhead
Newbury
Northern
Portishead
Smethwick
Summertown
Sutton Coldfield
Thames Mead
Thatcham

Other Details:-
Customers can find out if they are provisioned on our LLU platform by checking the gateway they are connected to. LLU customers currently connect to our network via the gateway known as thn-ag2.

http://usertools.plus.net/@gateway

Kind Regards,

Bob Pullen
Customer Support