Maintenance Window:-
Friday 14th March 4:00am-6:00am.

Service Affected:-
Domain Name Resolution.

Duration of expected customer impact:-
Approximately 5 minutes.

Detailed description of work to be performed:-
We will be making some configuration changes to allow traffic destined for our authoritative DNS servers to be routed via new load balancer equipment. This work is a prerequisite for the future deployment of new server equipment.

Expected customer impact:-
There will be a period of approximately 5 minutes during which time our authoritative DNS servers will be unreachable. This should have minimum impact on customers as all DNS requests should be handled by a user's caching servers. For this 5 minute period, there is a very slim possibility of timeouts or DNS lookup problems when trying to access any PlusNet services.

Other Notes:-
None.

Kind Regards,

Bob Pullen
Customer Support