Maintenance Window:-
To be confirmed - Please see Other Notes section.

Service Affected:-
Domain Name Resolution.

Duration of expected customer impact:-
Approximately 5 minutes.

Detailed description of work to be performed:-
We will be making some configuration changes to allow traffic destined for our authoritative DNS servers to be routed via new load balancer equipment. This work is a prerequisite for the future deployment of new server equipment.

Expected customer impact:-
There will be a period of approximately 5 minutes during which time our authoritative DNS servers will be unreachable. This should have minimum impact on customers as all DNS requests should be handled by a user's caching servers. For this 5 minute period, there is a very slim possibility of timeouts or DNS lookup problems when trying to access any PlusNet services.

Other Notes:-
This announcement supercedes an earlier posting that should be disregarded as it contains inaccurate timings, we will announce the new timings on this once they are confirmed.

Kind Regards,

Chris Parr
Customer Support