Usenet Access (50908) - UPDATE

USENET

Posted on: Tuesday 1 April 2008, 17:27

This is an update to the previously reported problem preventing access to our news servers. A copy of the last announcement can be seen here:-
http://usertools.plus.net/status/archive/1207044051.htm

A problem was identified with the configuration of our reseller accounts following the work carried out by Giganews yesterday:-
http://community.plus.net/blog/2008/03/27/notice-for-users-of-plusnets-usenet-service/

We have since corrected this error, and most customers are now able to access the service without problems.

Customers connecting via the trial 'RIN' network, and those trying to use server authentication may still be experiencing difficulties connecting to the servers. We are continuing to investigate these issues and will provide a further update tomorrow.

Please accept our apologies for the inconvenience.

Kind Regards,

Bob Pullen
Customer Support

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