This is an update to the previously reported problem affecting connectivity to customers' SQL databases. A copy of the original announcement can be seen here:-
http://usertools.plus.net/status/archive/1208159581.htm

Our engineers have identified and resolved a problem affecting the disk configuration of one of our SQL servers.

Customers should now be able to connect to their CGI hosted websites as normal.

Please accept our apologies for the inconvenience caused.

Kind Regards,

Bob Pullen
Customer Support