We have received a number of calls from users unable to connect to websites following the installation of the Microsoft Updates released yesterday.

This issue is mainly affecting the internet security software ZoneAlarm, however some users have advised Norton and AVG may also be affected.

You can temporarily gain connectivity by going to the main ZoneAlarm firewall tab and changing Internet Zone Security to Medium. Unfortunately at present we are unaware of any workarounds for Norton and AVG.

ZoneAlarm vendors are working with Microsoft to come up with a permanent fix. Please see the thread on the ZoneAlarm forums for more detail - this can be found at http://forum.zonealarm.com/zonelabs/board/message?board.id=cfg&message.id=52788

Kind Regards,

Matt Taylor
Customer Support