We have received a number of reports from customers who are unable to send email to their Plusnet-hosted email addresses via uk2.net's servers.

This includes customers who might be trying to send email to a uk2.net domain that is configured to forward messages to a Plusnet address.

The sender is unlikely to receive an immediate failed delivery notice but some customers may eventually have their mail returned with a "retry timeout exceeded" error.

Our engineers are aware of the problem and we will provide further details as they become available.

Sorry for any problems this may be causing you.

Kind Regards,

Bob Pullen
Customer Support