Problems forwarding emails from uk2.net addresses (53119) - UPDATE

Email

Posted on: Thursday 28 August 2008, 14:40

This is an update to the post I made earlier today about problems sending emails to Plusnet hosted addresses via uk2.net's servers. A copy of the last post can be seen here - http://snipurl.com/3kklf

We have established that emails from uk2.net's servers are being refused by our anti-spam partner Postini.

We have contacted Postini and they have advised that the reason for this is due to the large volumes of unsolicited email they are receiving from uk2.net's servers.

When this happens, Postini imposes a block on the sending IP address by ignoring it for an hour. If the situation does not improve then this process is repeated.

We have contacted uk2.net to let them know about this and are currently awaiting their response.

We will post another update once we hear back from them.

Kind Regards,

Bob Pullen
Customer Support

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