This is an update to last week's post about the problems forwarding email to Plusnet addresses using uk2.net's mail servers. You can see a copy of the last announcement here - http://usertools.plus.net/status/archive/1220631803.htm

We have been monitoring the situation over the weekend and haven't seen any more reports of customers being unable to forward uk2.net email to their Plusnet-hosted email addresses.

This suggests that the changes we made on Friday have been successful in resolving the problem.

If you are still having problems then we would urge you to contact support via the usual challenge.

We would like to thank customers for their patience and apologise to those affected by this problem.

Kind Regards,

Bob Pullen
Customer Support