Planned Broadband Phone Maintenance - Thursday 18th June 10.00pm
When's this work happening?
This evening.

What does it affect?
Our VoIP service.

How long will it take?
Unknown.

What does the work involve?
Our SIP supplier will be performing some essential maintenance on their network.

Is it likely to cause problems?
Yes, here is a copy of the announcement from our suppliers -

The following emergency maintenance will affect all VoIP services and
is a necessary change to resolve the issues seen today with
lon-pbx-12. We will be installing a fix for the problem itself, and
also taking the opportunity to improve our reporting logic to make any
future problem easier for our engineering team to resolve.

Tonight (18th June) at 22:00, maintenance will be carried out on our
back-end VoIP services, handling IAX/SIP trunks, voicemail logic etc.

Single line customers will not be affected by the maintenance on 17th
June, but will be partially affected by the maintenace on 18th, which
will include all voicemail services.

Is there anything else I need to know?
No.

Kind Regards,

James Bailey
Customer Support