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Customer Support Availability (57273) - NEW
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Posted on: Friday 3 July 2009, 17:25
We are aware of an issue whereby customers are experiencing difficulty calling our support numbers.
Calls to our support may be resulting in a dial tone, or may just be cut off all together. We're investigating this now and will provide further updates as they become available.
Please accept our sincerest apologies for any inconvenience this is causing.
For reference the ticketing system is working as normal and support tickets are unaffected.
Kind Regards,
Jake Sutherland
Customer Support
Calls to our support may be resulting in a dial tone, or may just be cut off all together. We're investigating this now and will provide further updates as they become available.
Please accept our sincerest apologies for any inconvenience this is causing.
For reference the ticketing system is working as normal and support tickets are unaffected.
Kind Regards,
Jake Sutherland
Customer Support