This is an update to the announcement we made a couple of days ago about performance problems and speed issues for some customers during peak times when the network is busy.

Our network engineers are continuing to work on the problem however the situation remains unchanged since the last update - http://usertools.plus.net/status/archive/1257359335.htm

Some engineering work has been scheduled for Monday and a more detailed update will be posted as soon as further information becomes available.

Thanks for your continued patience.

Kind Regards,

Bob Pullen
Customer Support