Service Status RSS Feeds

Planned Internal System Maintenance - Thursday 19th November Midnight-2.00am

Portal

Posted on: Wednesday 18 November 2009, 15:45

When's this work happening?
Tomorrow morning, 19th November.

What does it affect?
Our website.

How long will it take?
Up to two hours.

What does the work involve?
We will be moving some of the servers that host our internal systems and CRM tools to a new data centre in Sheffield.

Is it likely to cause problems?
No it shouldn't do,although it is worth noting that this system is the one our Customer Support Centre use to access customers' account details.

Is there anything else I need to know?
This is an update to the earlier post on the same maintenance work as we have delayed part of the work. This means that there will be *no* holding pages in place on our website and you will be able to access your account as normal.

Kind Regards,

Chris Parr
Customer Support

Return to Index