When's this work happening?
This morning, 20th November.

What does it affect?
One of our old authoritative DNS servers.

How long will it take?
About fifteen minutes.

What does the work involve?
We will be relocating one of our DNS servers to another rack in one of our London data centres to allow for expansion of our broadband platform.

Is it likely to cause problems?
There will be a blip in name resolution for any services that still use this server. Some customers will encounter a 'temporary fault' error when trying to log into our website.

Is there anything else I need to know?
No.

Kind Regards,

Bob Pullen
Customer Support