Planned Traffic Management Platform Maintenance - Tuesday 2nd March 5.30am-7.30am
When's this work happening?
Tomorrow morning, 18th March.

What does it affect?
Broadband traffic prioritisation.

How long will it take?
About two hours.

What does the work involve?
We will be making some changes to correct the classification of certain traffic across the network. This includes additional ports for recently identified games. Once these changes have been made we will be reloading all of our traffic management switches to realign the traffic flows.

Am I likely to notice the work?
You might do. If you're unfortunate enough to be establishing a new connection to the Internet when we reload the traffic management switches then you might be assigned our default management profile. When this happens it tends to result in slower speeds and poorer performance than normal.

Is there anything else I need to know?
If you suspect you have been assigned a default traffic management profile then this can easily be rectified by disconnecting and reconnecting once the maintenance is complete.

Kind Regards,

Matt Taylor
Customer Support