Earlier today, we were made aware that a number of broadband customers had become disconnected from the Internet.

We believe that the problem was related to an outage affecting our suppliers network. Customers have been able to get back on line and we are no longer aware of any problems

If you are unable to connect and have not yet tried powering off your equipment for 30 minutes then please do this before contacting our Support Team for assistance via the usual channels.

Kind regards,

Ben Trimble
Customer Support