When is this work happening?
Early tomorrow morning, Tuesday 28th February.

What does it affect?
Our internal systems.

How long will it take?
About 4 hours.

What does the work involve?
This is part of our weekly rollout of internal system improvements.

Am I likely to notice the work?
Yes, our website will be unavailable between approximately 4.00am and 6.30am and holding pages will be in place.

Is there anything else I need to know?
Our agents will also be unable to access customer's account details.

Kind regards,

Chris Parr
Customer Support