This is an update to the MBORC (matters beyond our reasonable control) notice that was issued by BT Openreach on the 12th July. These notices are issued when factors outside of Openreach's control have a negative impact on the service(s) they provide.

Adverse weather conditions over recent weeks have increased the volume of broadband and telephone line faults that Openreach have had to assign engineer resource to.

This has increased the provisioning lead time for new broadband and phone line installations that require engineer appointments.

The latest update is as follows:

"We were able to announce the lifting of MBORC in the following areas as of Wednesday 1 August at 17:00.
Highlands and Islands
North East Scotland
Northumberland and Wearside
Durham and Tees Valley
Derby
Nottingham
Leicester
Shrewsbury
Mid-Wales
We continue to review the MBORC status in the three remaining areas of South East Scotland, North Wales and Wolverhampton, with a view to removing as soon as possible."

We will leave this Service Status thread open pending further updates from Openreach.

Best regards,

Matt Taylor
Customer Support