Planned Broadband Faults Troubleshooter Maintenance - Saturday 9th November 10.00pm-Sunday 10th Nov

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Posted on: Friday 8 November 2013, 16:46

When's this work happening?
From Saturday 10.00 9th November to 7.00am Sunday 10th November.

What does it affect?
Access to the Broadband Faults Troubleshooter on our website.

How long will it take?
Approximately nine hours.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems our

Broadband Faults Troubleshooter depends on.

Am I likely to notice the work?
You won't be able to access our Broadband Faults Troubleshooter for the duration

of the maintenance window and holding pages will be in place.

Is there anything else I need to know?
Our support staff will have limited access to some BT back-end systems for the

majority of the maintenance window.

Kind regards,

Adam Walker
Customer Support

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