Planned Broadband Faults Troubleshooter Maintenance - Sat 16th Nov 10.00pm- Sun 17th Nov 10.30am

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Posted on: Friday 15 November 2013, 12:54

When's this work happening?
From 10.00pm Saturday 16th November to 10.30am Sunday 17th November

What does it affect?
Access to the Broadband Faults Troubleshooter on our website.

How long will it take?
Approximately twelve hours.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems our Broadband Faults Troubleshooter depends on.

Am I likely to notice the work?
You won't be able to access our Broadband Faults Troubleshooter for the duration of the maintenance window and holding pages will be in place.

Is there anything else I need to know?
Our support staff will have limited access to some BT back-end systems for the majority of the maintenance window.

Kind regards,

Adam Walker
Customer Support

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