Broadband connectivity (78095) - NEW

Broadband

Posted on: Friday 15 November 2013, 23:48

We're receiving an increased volume of calls from customers who were disconnected from the Internet at around 10:45pm. Those disconnected appear to be able to reconnect, however we're as yet unsure of the cause.

If you're having difficulties getting online then we suggest you log into your router and try connecting manually from the settings pages.

Our engineers are investigating and we'll provide another update tomorrow morning.

Kind regards,

Bob Pullen
Customer Support.

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