Broadband connectivity (78095) - UPDATE

Broadband

Posted on: Saturday 16 November 2013, 11:39

This is an update to last night's post about the loss of connectivity affecting some of our broadband customers.

The problem has been attributed to a major BT Wholesale outage. Whilst customers are able to reconnect, the network is significantly out of balance which may cause performance issues as we enter the peak time period.

If you're having difficulties getting online then we suggest you log into your router and try connecting manually from the settings pages.

Kind regards,

Bob Pullen
Customer Support.

Return to Index