Planned Broadband Faults Troubleshooter Maintenance - Sat 30th Nov 10.00pm - 4.00am Sun 1st Dec

Portal

Posted on: Friday 29 November 2013, 16:25

When's this work happening?
Saturday evening through to Sunday morning, 1st December.

What does it affect?
Access to the Broadband Faults Troubleshooter on our website.

How long will it take?
Approximately six hours.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems our Broadband Faults Troubleshooter depends on.

Am I likely to notice the work?
You won't be able to access our Broadband Faults Troubleshooter for the duration of the maintenance window.

Is there anything else I need to know?
Our support staff will have limited access to some BT back-end systems for the majority of the maintenance window.

Kind regards,

Chris Purvey
Customer Support

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