Planned Broadband Faults Troubleshooter Maintenance - Sat 11th Jan 10.00pm - Sun 12th Jan 7.00am

Portal

Posted on: Friday 10 January 2014, 17:31

When's this work happening?
Overnight from Saturday 11th December into Sunday morning.

What does it affect?
Access to the Broadband Faults Troubleshooter on our website.

How long will it take?
Approximately 9 hours.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems our Broadband Faults Troubleshooter depends on.

Am I likely to notice the work?
You won't be able to access our Broadband Faults Troubleshooter for the duration of the maintenance window and holding pages will be in place.

Is there anything else I need to know?
Our support staff will have limited access to some BT back-end systems for the majority of the maintenance window.

Kind regards,
Matt Taylor
Customer Support

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