Webmail slowdowns (79258) - NEW


Posted on: Tuesday 21 January 2014, 10:17

Customers may be experiencing slowdowns and loading delays when accessing our webmail platform.

This issue is being caused by the storage platform used by our webmail. Our network engineers are working to replace this, we expect to have the new platform in place by the end of February this year.

In the mean time we're very sorry for any inconvenience caused by this issue and would recommend that our customers access their email via a mail client such as Windows Live Mail where possible.

Kind regards,

Matt Taylor
Customer Support

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