Missing Webstats (79271) - NEW

Web Space & FTP

Posted on: Tuesday 21 January 2014, 10:39

We are currently investigating a problem affecting the generation of customers' webstats and raw log files.

This will be affecting customers who have websites hosted on our servers, and may mean that you're missing webstats or log files from yesterday (20th January).

The scripts are currently running and customers' stats should be available this afternoon. In addition our engineers have enabled debugging on this platform in order to investigate the cause of these issues.

We'll provide another update later today.

Kind Regards,

Matt Taylor
Customer Support

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