Broadband Phone/VoIP problems - NEW

Broadband Phone

Posted on: Saturday 1 February 2014, 12:30

We're aware of a problem which resulting in customers being unable to use our broadband phone/VoIP service.

When trying to make calls customers may hear a message advising that they have "no credit remaining" or receive errors when connecting to the service.

We're investigating this issue and will post an update on Monday.

Kind Regards,

Chris Parr
Customer Support

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