Missing Webstats - NEW

Web Space & FTP

Posted on: Wednesday 5 February 2014, 11:59

We are currently investigating a problem affecting the generation of customers' webstats and raw log files.

This will be affecting customers who have websites hosted on our servers, and may mean that you're missing webstats or log files from yesterday (4th February).

The scripts are currently running and customers' stats should be available this afternoon. In addition our engineers have enabled debugging on this platform in order to investigate the cause of these issues.

We'll provide another update later today.

Kind Regards,

Chris Pettitt
Customer Support

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