Broadband connectivity issues (79677) - RESOLVED

Broadband

Posted on: Thursday 20 February 2014, 12:49

This is an update to the earlier post regarding authentication problems resulting in customers being unable to browse or use other Internet applications.

Our suppliers have identified a fault with their equipment and have now resolved the issue. We're seeing customers now coming back online and being able to use the Internet as normal.

If you're continuing to experience problems using the Internet following this issue, please power down your modem/router for 10 minutes before attempting to reconnect.

Please accept our apologies for any inconvenience this may have caused you.

Kind Regards,

Chris Purvey
Customer Support

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