Webmail slowdowns (79258) - UPDATE

Email

Posted on: Friday 21 February 2014, 13:49

This is an update to last months service status regarding slowdowns and loading delays when accessing our webmail platform.

This issue is being caused by the storage platform used by our webmail. Our network engineers are working to replace this, we expect to have the new platform in place by the end of March this year.

In the meantime we're very sorry for any inconvenience caused by this issue and would recommend that our customers access their email via a mail client such as Windows Live Mail where possible.

Kind regards,

Chris Purvey
Customer Support

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