Planned BT Network Maintenance - Week commencing 24th February 2014

Broadband

Posted on: Monday 24 February 2014, 11:10

When's this work happening?
Early hours of 25th, 26th and 27th February.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between Midnight and 6am.

25th February
Stratford upon Avon, Chichester, Glasgow, Blackburn, Cheltenham and Morpeth

26th February
Shefford, Grimsby and Mexborough

27th February
Milton Keynes, Darlington and Newmarket

Although these are the areas we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind Regards,

Chris Purvey
Customer Support

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