Broadband Faults Troubleshooter Maintenance - Sat 15th Mar 10.00pm - Sun 16th Mar 11.00am


Posted on: Friday 14 March 2014, 11:12

When's this work happening?
Saturday evening, 15th March through to Sunday morning, 16th March.

What does it affect?
Access to the Broadband Faults Troubleshooter on our website.

How long will it take?
Approximately 13 hours.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems our Broadband Faults Troubleshooter depends on.

Am I likely to notice the work?
You won't be able to access our Broadband Faults Troubleshooter for the duration of the maintenance window and holding pages will be in place.

Is there anything else I need to know?
Our support staff will have limited access to some BT back-end systems for the majority of the maintenance window.

Kind regards,

Chris Purvey
Customer Support

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