Planned BT Network Maintenance - Week commencing 21st April 2014


Posted on: Thursday 17 April 2014, 13:46

When's this work happening?
Early hours of most days next week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between Midnight and 6am.

22nd April
Reading, London Colindale, Sheffield, Preston, Honiton and Glasgow

23rd April
Wolverhampton, Walsall, London Southbank, Preston, Bristol, Cardiff, Derby and Newcastle upon Tyne.

24th April
London Faraday, Derby, Manchester, Birmingham and Cardiff

25th April
London Bermondsey

28th April
Birmingham, London Southbank, Luton, Edinburgh and Cardiff

Although these are the areas we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind Regards,

Chris Purvey
Customer Support

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