Planned BT Network Maintenance - Week commencing 26th May 2014

Broadband

Posted on: Friday 23 May 2014, 16:22

When's this work happening?
Early hours of most days next week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between Midnight and 6am.

27th May
London Southbank

28th May
Birmingham, Wolverhampton, and Sheffield

29th May
London Colindale, Maidstone and Madley

30th May
Dagenham, London Hornchurch, Leeds and Glasgow

31st May
Edingburgh, Hounslow and Yarrowford

2nd June
Preston, Derby, London Southall, London Faraday, Manchester and Oldham

Although these are the areas we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind Regards,

Chris Purvey
Customer Support

Return to Index