Emergency Broadband Router Maintenance - Tuesday 27th May 11.00am - 11.30am

Broadband

Posted on: Tuesday 27 May 2014, 10:34

When's this work happening?
This morning, 27th May.

What does it affect?
Broadband connectivity.

How long will it take?
About fifteen minutes.

What does the work involve?
We're making some changes to parts of our broadband network.

Am I likely to notice the work?
Yes, a small number of customers will be briefly disconnected. Those disconnected should be able to reconnect almost immediately.

Is there anything else I need to know?
Some customers may also see a short routing 'blip' however any impact will be negligible and is unlikely to be noticed. If you're experiencing difficulties accessing the Internet after the maintenance is complete then please try a single reboot of your router.

Kind Regards,

Chris Purvey
Customer Support.

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