Planned Website and Internal Systems Maintenance - Sat 12th July Midnight - 8.00am

Portal

Posted on: Friday 4 July 2014, 16:08

When's this work happening?
Early hours of Saturday morning, 12th July.

What does it affect?
Access to our website and internal systems. This includes customer hosted websites, the Community Site and our discussion forums.

How long will it take?
About eight hours.

What does the work involve?
We're performing some back end maintenance on the platform these services run on.

Am I likely to notice the work?
You may do, yes. Our website and Community Site will be unavailable between Midnight through to 8:00am Saturday morning (12th July) and holding pages will be in place. During this maintenance window any customer hosted websites (not CGI) will be unavailable.

Is there anything else I need to know?
Our customer support centre will have limited access to customers' account details during this time.

Kind regards,

Chris Purvey
Customer Support

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