SMS Delivery Issues (81989) - NEW


Posted on: Friday 11 July 2014, 17:21

We have become aware of an issue where SMS messages that we send to our customers are not being delivered.

If you're expecting an SMS or an update to a ticket please check this by logging into our member centre at

Customers will still receive updates via email as normal.

Our network engineers are currently investigating this issue and we will provide an update as soon as any more information becomes available.

We apologise for any inconvenience this may cause.

Kind regards,

Chris Purvey
Customer Support

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