Regional Engineering & Fault Delays - NEW


Posted on: Wednesday 23 July 2014, 17:14

Earlier today we received notification from BT Openreach that they have declared what they refer to as an MBORC (Matter Beyond Our Reasonable Control) in certain areas of the country. This has the potential to cause fault resolution delays due to recent bouts of severe weather.

A copy of the notice is as follows:

"Much of the UK was hit with severe storm conditions (lightning and flooding) between Thursday 17 July 2014 and Sunday 20 July 2014. The storm caused extensive lightning and flooding damage across the UK, and has resulted to particularly serious impact to OpenreachÂ’s infrastructure in 13 areas. Damage has been caused both above and below ground including cable/drop wire damage, split poles and burnt out joints.

Openreach is now declaring MBORC for repair activities, in the areas detailed below, with effect from 23:59 21 July 2014.

North Manchester
South Yorkshire
East Downs

We are continuing to direct available additional resource into the affected areas to bring the position back to normal as quickly as possible. We are monitoring the situation and will remove MBORC from these areas as soon as service can be restored to the levels they were at immediately before the severe weather."

Apologies for any inconvenience caused.

Kind Regards,

Adam Cassim
Customer Support

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