Planned BT Network Maintenance - Week commencing 11th August 2014

Broadband

Posted on: Monday 11 August 2014, 13:41

When's this work happening?
Early hours most days this week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between Midnight and 6am.

12th August
Birmingham, Havant, Sheffield, Preston, Milton Keynes, Manchester, Ipswich, Hemel Hempstead and Exeter.

13th August,
South Elmsall, Plymouth, Glasgow, Ipswich, Crawley, Manchester, Oldham and Nottingham

14th August
Preston, Manchester, Bury, Southend, Oxford, Pontefract, Plymouth, Shrewsbury, Salisbury, Swansea, Yeovil, Nottingham, Weymouth and Guildford.

15th August
Liverpool, Manchester, Glasgow, Bristol and Cardiff.

18th August
London Stepney Green, Reading, Birmingham, Bristol and Reading.

Although these are the areas we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind Regards,

Chris Purvey
Customer Relations

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