Planned BT Network Maintenance - Week commencing 9th September 2014


Posted on: Tuesday 9 September 2014, 16:44

When's this work happening?
Early hours most days this week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between Midnight and 6am.

10th September
St.Helens, Southend, Chelmsford, Peterborough, Antrim, Bradford Central, Lincoln and Salisbury.

11th September
Preston, Sheffield, Edinburgh Donaldson, Edinburgh Dalkeith, Perth, London Bermondsey, London Greenwich, London Kensington, Swansea, Brentwood and Morpeth

12th September
Slough, Bedminster, Bracknell, Glasgow Douglas, and London Southbank

Although these are the areas we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind Regards,

Adam Walker
Customer Relations

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