Broadband Connectivity (82855) - UPDATE

Broadband

Posted on: Wednesday 17 September 2014, 20:00

This is an update to this evening's earlier post regarding the drop in a significant number of customer sessions across our broadband network.

Our network engineers are continuing to work on resolving this and some users have started to re-connect.

If you are struggling to connect to the Internet then please try powering off your router, this does not apply to Fibre modems, for a minimum of 1-2 hours before powering it back up and attempting to re-establish a connection to the Internet.

Apologies for the inconvenience caused.

Kind regards,

Linn Karstrom
Customer Relations

Return to Index