Broadband Connectivity (82855) - UPDATE


Posted on: Wednesday 17 September 2014, 21:12

This is an update to this evening's earlier posts regarding the drop in a significant number of customer sessions across our broadband network.

Our network engineers are continuing to work on resolving this and we are seeing that some users have started to re-connect.

If you are struggling to connect to the Internet then please try powering off your router, this does not apply to Fibre modems, for a minimum of 1-2 hours before powering it back up and attempting to re-establish a connection to the Internet.

Apologies for the inconvenience caused.

Kind regards,

Linn Karstrom
Customer Relations

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