Broadband Faults Troubleshooter Maintenance - Sat 20th September Midnight - 5.00pm

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Posted on: Friday 19 September 2014, 15:10

When's this work happening?
Midnight on Saturday through to Saturday 5.00pm, 20th September.

What does it affect?
Access to the Broadband Faults Troubleshooter on our website.

How long will it take?
Approximately 17 hours.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems our Broadband Faults Checker depends on.

Am I likely to notice the work?
You won't be able to access our Broadband Faults Checker for the duration of the maintenance window and holding pages will be in place.

Is there anything else I need to know?
Our support staff will have limited access to some BT back-end systems for the majority of the maintenance window.

Kind regards,

Linn Karstrom
Customer Relations

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